Shipping policy
This Shipping Policy describes the delivery and tracking terms used by Fitetech.
Where We Ship
Fitetech provides shipping throughout the United States.
Shipping Charges
We provide free shipping on all orders.
No additional standard shipping charge applies to eligible purchases.
Estimated Delivery Times
Our delivery estimates are:
Free Standard Shipping: 4–8 business days within the United States
Express Delivery: 3–6 business days within the United States
These delivery periods are estimates and should not be treated as guaranteed arrival dates.
Order Cut-Off Time
Our stated order cut-off is:
12:00 AM Eastern Standard Time (GMT-5:00), New York time
Multiple Delivery Addresses
One order cannot currently be split among multiple shipping addresses.
If you need products sent to different locations, separate orders should be submitted for each destination.
Following Your Shipment
Once your order ships, a tracking number will be sent by email.
Please allow up to 48 hours for carrier tracking information to begin displaying updated activity.
Shipment Has Not Arrived
If your package has not arrived within 20 days after you received your shipping confirmation email, contact:
Please provide your:
- Name
- Order number
so that we can review the available shipment information.
Product Arrived Damaged
If a product is damaged upon arrival, please contact us promptly.
Include:
- Your order number
- A clear photograph of the damaged item
This information helps us review the issue and determine the appropriate next step.
Shipping Contact
Fitetech
Email: support@fitetech.us